We are a Vancouver based company provides a wide range of IT services. We already thrived our information technology services business in Great Vancouver Region for over 8 years. We worked very hard to make our our customers happy in the past and we will continue doing so for our faithful customers.

We provide the following IT services:

Consulting Services

You’ve got enough to tackle with your business activities, so why not let a team of professionals take care of your IT services? NewGen Computing has the expertise to help you to reduce the cost in IT and make your business more efficient. Whether you need a computer repair, a system or network infrastructure upgrade, or someone to manage your information technology on an ongoing basis, we’re here to help.

NewGen Computing Services offers professional IT consultations and has worked on enterprise infrastructure projects with clients for more than 10 years. We know that each business IT infrastructure is unique, and we ensure that our client solutions are specifically implemented to meet their goals. Our friendly and competent staff use intelligent planning to tailor solutions specifically for your budget. This gives us an edge in providing managed IT solutions that provide you with peace of mind.

We look at our clients’ IT infrastructures from an independent point of view. From initiating a project to placing a check mark next to the final task, NewGen provides you with the support you need to reduce day-to-day technological burden. Our team can ensure that your IT system and applications are properly managed. We’ll even work with you on your communications requirements as professional consultants.

We know that IT is important to your business, and that’s why we’ll focus on your business requirements while helping you map out your IT systems. NewGen will work with you as a partner to set up a logical network of IT systems.

VAPortal – Alternative to Citrix for applications remote access

Client side Requirements:
1). Windows XP or later desktop with java JRE 1.5.0 or later installed.
2). Trust the Java Applet from the website when prompts.
3). Open the port 3389 for terminal services, unless you have TS gateway.
4). Support IE 6 or later, Firefox 2.0 or later, and Chrome browsers.

The features include:

1. All functions exist in Citrix.
2. Pure web based application.
3. Online PDF creation.
4. Search corporate contacts in Active Directory, you can search by:
   a). First name, last name, or full name
   b). Department
   c). manager
   d). Organization unit (OU)
   e). Job title
   f). City.
   g). Account status (Enable/disable).
   h). Lock/unlock accounts, expired accounts, password expired account.
5. You can print/export the search results.
6. Extract full color icons from application online.
7. System Administrators can create accounts, disable/enable accounts, create OU, move accounts from one OU to another, etc.
8. Tell you who is on the server, and able to send messages to online users, or log off/disconnect users immediately
9. View usage report and application log.
10. Regular users can change their profile or password.
11. Provide Bulletins for company to publish notices or events.
12. based on Active Directory (AD) or LDAP and use single sign on solutions.
13. Detect corporate domains automatically, including trusted domains.

To see the VAPortal demo, click this URL: http://65.39.208.197/vap/demo/logon.aspx

IT Operations and Support

Your business is unique, and NewGen’ support and maintenance programs allow you to select the services that best meet those needs. Our network management plan is based on one-source, full-service solution. We offer simple and flexible options that can be tailored to meet your business objectives. For clients who require staff augmentation, we can provide full-coverage options to maintain optimum system uptime.

For our clients who prefer to maintain their systems on their own, we can simply offer the added support from NewGen professional. Regardless of your circumstances, our well-trained experts can provide the proper support to ensure your system is up and running and to minimize downtime.

Our solutions are designed to maximize your network resources through the support of your network, by maintaining its integrity and providing upgrades when necessary. Whether it’s your firewall, servers, desktops, printers, e-mail system, BlackBerry, VPN, or wireless network, we can take care of you!

IT Infrastructure and Implementation

NewGen is ready for you whether you just need an upgrade or a full implementation of a brand new network. By combining industry best practices with our expert knowledge, we can help maximize your return on investment (ROI). At NewGen Computing, we work extra hard to ensure for the successful rollout of your new system and help our clients to understand what is being done so that they can make full use of their new equipment and applications.

NewGen has set up and managed IT infrastructures throughout the Lower Mainland of British Columbia, and we’re prepared to focus our corporate know-how and our rich IT experience toward setting up a solution for you. NewGen provides comprehensive, cost-effective, vendor-neutral, and reliable IT solutions for all of our clients, including:

• VOIP based business phone system (PBX)
• Designing and configuring of Windows domain, datacenter, Linux server network, and deployment
• Designing and configure virtualized networks in Hyper-V and VMware environments.
• Assisting in security policies and practices for Windows domain environment
• Consulting in physical security of datacenter equipment
• Designing and integration of document management system with SharePoint services and SharePoint Portal server
• Designing and implementing of MS SQL and Oracle database servers
• Designing and implementing network appliances, including Nortel, Cisco, Sonicwall, Juniper, HP, and Dell
• Designing and implementing network storage, such as SAN/NAS/DAS
• Designing and deployment of messaging systems, MS Exchange, BlackBerry Enterprise Server, Live Communication Server and providing Smartphone recommendations
• Planning and deploying remote office/branch office (ROBO) solutions with client VPN connectivity, site-to-site VPN, and remote backups
• Designing small office/home office (SOHO) network solutions and support
• Designing network security and setting up anti-virus in managed environments
• Designing data backup systems including retention policies and recovery procedures
• Managing network printing/copiers
• Procuring hardware and software and managing licenses
• Racking and stacking equipment
• Assisting in business continuity planning, site reliance and Disaster Recovery (DR) procedures
• Assist in managing Windows servers and desktop though MS System Center server
• Designing solutions for VOIP and recommending vendor-neutral equipment
• Providing solutions for corporate and branch office video conferencing
• Designing solutions for lock-down environments and desktop management
• Implementing wireless LAN/Wi-Fi AP and security
• Database management services include audits, conversion, migration, optimization, performance tuning, reporting, analytics and Business Intelligence (BI)
• Specializes in building MS SharePoint, SugarCRM, ERP and Primavera applications interfaces connected to SQL Server/Oracle databases over the Internet to Cloud so the information workers, partners and customers can share and update ‘privileged-based’ information in real-time, anywhere with Internet access
• Web Hosting: ASP.NET Applications, J2EE Applications (JBoss, Tomcat, and Weblogic), and LAMP (Linux, Apache, MySQL, PHP)
• NewGen’ unique custom design VAPortal a smart server solution equal to Citrix functionalities and provides remote Active Directory Management and server-side PDF generation

Our proven and customized deployment plans and assessment services utilize powerful technology to help you achieve your business goals while remaining on budget.

IT Project Management

Implementing an IT project can be expensive, and if it is done poorly, it can cause serious problems in your day-to-day business. That’s why at NewGen, we focus on IT project management when providing system work.

Our highly skilled team of consultants are passionate about what they do. Their responsibilities include:

• Planning and managing all IT projects from procurement of equipment to finishing tasks
• Understanding exactly what your business needs to achieve its information technology goals
• Performing quality work on time and on budget
• Ensuring business continuity throughout the life cycle of the project
• Regularly meeting with you to provide detailed progress reports
• Providing network documentation after final implementation
• Changing management practices
• Coordinating with vendors and service providers
• Budgeting for SMBs and life cycle reporting

Our IT planning services include:

• Strategic planning solutions
• Developing and implementing project management methods
• Managing deployments
• Managing programs
• Developing and re-engineering architecture

Contact us for a FREE, no-obligation quote or 2 hours of FREE consultation: +1.604.568.8998 or email us: info@newgencomputing.com